Food and Beverage Manager
Reports To: General Manager
Salary: Competitive, based on experience, [30k+ performance bonus}
McGrory's Hotel is an iconic hospitality destination renowned for its characterful environment, an emphasis on quality local food produce, and internationally famous music.
We are seeking a dedicated and experienced Food and Beverage Manager to oversee and enhance customer experience at our award-winning 17-bedroom hotel located on the Wild Atlantic Way in northern Donegal. The successful candidate will play a pivotal role in maintaining and furthering our commitment to exceptional customer service, optimising revenue, and ensuring smooth day-to-day operations within our F&B department. As we enter our second century of family ownership this is an exciting time to be joining our team.
- Lead, train and manage a team of servers, bartenders, and Front of House staff, fostering a positive and collaborative work environment.
- Develop and implement strategies to maximize revenue, including menu engineering, pricing, and upselling techniques.
- Oversee the planning and execution of all food and beverage events, from small intimate gatherings to organising music events in keeping with McGrory's reputation to larger private parties and weddings.
- Maintain high standards of cleanliness, hygiene, and safety in compliance with health and safety regulations.
- Manage inventory levels, orders, and deliveries to ensure optimal stock levels while minimizing wastage.
- Monitor customer feedback and reviews to continuously improve the quality of service and address any concerns promptly.
- Collaborate with the kitchen team to ensure seamless communication and efficient food service.
- Implement training programs to enhance staff skills, product knowledge, and customer interaction.
- Establish strong relationships with local suppliers to source high-quality ingredients and beverages.
- Maintain a visible and approachable presence in the dining areas to engage with guests and address their needs.
- Proven experience (3+ years) in an operations or managerial role preferably within the food and beverage industry and ideally in a hotel or busy restaurant setting.
- Exceptional interpersonal and leadership skills, with the ability to motivate and inspire a diverse team.
- Strong business acumen and the ability to understand monthly financial reports, make data-driven decisions, and contribute to budgeting processes.
- Outstanding communication skills to interact effectively with guests, staff, and suppliers.
- A passion for delivering an outstanding guest experience, demonstrated through previous customer service roles.
- Flexibility to work during peak hours, weekends, and holidays, as needed.
- Knowledge of local food and beverage trends, as well as an understanding of dietary restrictions and preferences.
- Food safety and hygiene certifications are a plus.
Join our team and be a part of an exciting journey to elevate our food and beverage offerings while immersing yourself in the stunning surroundings and warm hospitality of beautiful Inishowen. If you have a genuine passion for people, a flair for management, and a commitment to excellence, we'd love to hear from you.
To apply, please submit your CV and a cover letter detailing your relevant experience and why you're the perfect fit for this role to firstname.lastname@example.org.